Legal Notice
Under the provisions of Law 15/1999, of December 13, Protection of Personal Data, we inform you that the personal information you provide will be stored and processed in files owned by New Computing Netservices sl, in order to fulfill your request and provide the requested service and to keep you informed, including by electronic means, on issues relating to the business of the company and its services.
We also inform you of the possibility of exercising, at any time, access rights, rectification, cancellation and opposition of your personal data by writing to the address:
Carrer Ferran Valls i Taberner 5, 1º 1ª. 08006 Barcelona (Spain)
Through our privacy policy we make you aware of the proper conditions of use on this site. The use of these implies full and unconditional acceptance of each and every one of the provisions included in this posting, so if you disagree with any of the conditions set forth herein shall not use and/or access this site. We reserve the right to modify this Privacy Statement at any time. Your continued use of any portion of this site following notification or posting of such modifications will constitute your acceptance of such changes.
Privacy and Data Protection
In compliance with Law 15/99 of December 13 Protection of Personal Data, New Computing Netservices sl (hereinafter the Company) strictly fulfills all necessary measures to ensure the security, integrity and privacy of data provided through the data collection forms embedded in the web site www.tefpay.com (hereinafter the site).
The personal data freely entered by the customer (hereinafter the user) in the form of the site, are solely and exclusively by the company employees to perform its administrative management, technical, and sales work. In any case our customers' personal data would be transferred to third parties outside the company without express consent. The data collected in the form of site, is stored in a file which has notified its existence to the Spanish Data Protection Agency and New computing NetServices sl is responsible.
The company agrees to cancel the personal data when they are no longer necessary or relevant to the purpose for which it was collected. The company will access the data transfer only when this implies a need to provide their customers the services contracted, giving these only to those entities and agencies that are intimately and necessarily linked to the provision of various services offered in the site, workers or employees of the company and companies or professional firms to cooperate or assist in economic, administrative, legal, fiscal or financial issues.
Authorized personnel access the company to customer data is done in a controlled and hierarchical manner, according to the internal politics of access and processing of customer data. The user that enters personal data in the form of information, will have full capacity to exercise their rights of access, rectification, cancellation and opposition at any time asking for the company, according to the provisions of the aforementioned LOPD.
The data transmission is effected in encrypted form over a secure connection; the company ensures absolute confidentiality and privacy of personal data collected and therefore taken essential safety measures to prevent alteration, loss, or unauthorized and guarantee its integrity and security access. However, the company does not guarantee that unauthorized third parties performing any type of attack may be aware of system features that users use the site. Therefore, the company is in no way responsible for any incidents that may arise over personal data where derived from either an unauthorized site systems attack or access, so it is impossible to detect by current security measures or when due to a lack of diligence of the user as to the guardianship and custody of their passwords or their own personal data.
The information provided by the user must be truthful. For these purposes, the user guarantees the authenticity of all data communicated as a result of completing the forms necessary for contracting the Services. It will also be the user responsibility to keep this constantly updated so that it responds at all times to the actual situation of the user information. The user is solely responsible for any false or inaccurate statements made and the damages caused to the company or others for the information provided.
The company expressly prohibits the reproduction, distribution, public communication, total or partial transformation, or any other activity that can be done with the contents and/or software of the site or even quoting the sources, without written consent of the company.
The resolution of any dispute, controversy or claim arising out of the use of the site, its content, or any products and/or services offered on this subject the Spanish legislation.
For any questions regarding the privacy policy adopted or the execution of the rights granted by the LOPD the affected, the company offers email address soporte@tefpay.com
To comply with the provisions of Law 34/2006, of January 11, services of the information society and electronic commerce, the following are the general listed details of this website: Trademark: tefpay. com, registered trademark: New Computing NetServices SL; registered office in Ferran Valls i Taberner 5, 08006 Barcelona (Spain).
Telephone: +34 902887001 - Email: info@tefpay.com
Cookies Policy
From tefpay we wish to inform you that our website uses cookies to analyze user navigation.
What is a cookie?
Cookies are files that are installed on the computer from which you access our website with the purposes described below.
The application we use to collect and analyze information from the navigation is Google Analytics: www.google.com/analytics/ y www.google.es/intl/policies/privacy/
This application has been developed by Google, which provides us the analysis service for our audience. This company can use this data to improve their own services and to offer services to other companies. You can meet these other uses from the links provided. This tool does not collect data from the first or last names of users or mailing address from where they connect. The information obtained is related for example to the number of pages visited, language, social network in which our news is published, the city to which is assigned the IP address from which users access the number of users we visit, the frequency and recurrence of visits, time of visit, the browser used, the type of operator or terminal from which the visit is made.
We use this information to improve our site, identify new needs and assess improvements to be made in order to better serve users who visit us. To permit, meet, block or delete cookies installed on your computer you can do so by setting your browser options installed on your computer. For example you can find information on how to do it depending on the browser you use:
Mozilla Firefox
Google Chrome
Internet Explorer 
Apple - Safari 
Opera 
Right of Withdrawal
In application of the european General Law for the Defense of Consumers and Users, the Client who is a consumer may exercise his right of withdrawal within a period of 14 calendar days from the date of electronic confirmation of the contract issued by New Computing Netservices sl.
The exercise of the right of withdrawal must be communicated by the Client to New Computing Netservices sl, within the aforementioned period, by sending his unequivocal statement of his decision to withdraw in writing to info@tefpay.com with the following information:
- Name and surname
- Order number
- Amount
- Contract or payment date
Once New Computing Netservices sl has received the withdrawal request, having verified that the service or product has not been used, it will send the Client an email confirming receipt and cancellation of the service.
This right of withdrawal will be applicable to contracts that refer to the provision of services.
However, in the provision of services, once the service has been partially or completely executed, you will have lost your right of withdrawal and in the case of subscription services, the withdrawal will be understood to apply to the following period.
Also respect any other legal or regulatory provision that allows the non-application of the right of withdrawal.
New Computing Netservices sl will reimburse any payment received from the Client before 14 calendar days have elapsed from the date on which the latter informed of the decision to withdraw from the contract. The price that will be refunded is the one that originally appeared in the order. The refund will be made using the same means of payment used by the Client for the initial transaction.
Given the impossibility of being able to manage the return in the same payment method used by the Client, we will proceed to reimburse the amount by bank transfer or by another method agreed with the Client.
